Follow your passion, and Buzio will follow you
All BUZIO bottles come with a lifetime warranty against manufacturing defects. We know you will love your BUZIO and are committed to your 100% satisfaction. We will provide a replacement or issue a refund against any manufacturing defects.Please fill the below form to activate your lifetime warranty:
BUZIO believes a good bottle should last a lifetime, and we want to make sure yours does too! That’s why we offer BUZIO Lifetime Warranty and 100% customer satisfaction guarantee.
Our warranty covers all BUZIO products to protect against manufacturing defects. Why? Because our priority is to ensure customer satisfaction and confidence in the durability of our products. The BUZIO guarantee of high quality sustainability products means you can expect a replacement or refund if your purchase has any manufacturing defects.
When you purchase a lifetime warranty water bottle (including tumblers and accessories), you can rest assured that it covers manufacturing defects such as leakage, insulation flaws, or rattling noise. Please note that any damage caused by misuse, wear and tear, and any modifications does not fall under manufacturing defects as per BUZIO warranty. Also, warranty claims are only approved if the product is purchased from an authorized seller.
With a lifetime warranty from BUZIO, your purchase is protected even before it gets to you — we’ll cover any damage during shipping. We understand that it's not ideal after some anxious waiting only to find your new bottle damaged upon arrival. If your BUZIO was purchased through our website and then damaged during transit, please send us an email at firstname.lastname@example.org. If you purchased your bottle through another seller such as Amazon, please request a refund from Amazon and state the reason as "damaged during transit."
Please remember that our lifetime warranty only covers manufacturing defects. Our warranty does not cover damages caused by improper use, cleaning, modifications, or wear and tear. We will provide an exact replacement for your bottle or accessory when a warranty claim is approved.
We are glad you asked! ALL of our products come with lifetime warranties.
Lid Sets: Our spout and straw lid sets come with a lifetime warranty against leakage or other malfunctions including "bad water flow" which is when straws let out air or bubbles.
Paracord Handle: Our handles come with a lifetime warranty against manufacturing defects and malfunctions.
The majority of questions we receive are related to the care of our bottles. Remember that the beautiful powder coat on your BUZIO does not do well in the dishwasher. Here are a couple of tips on how to properly care for your favorite bottle: